Identifying solutions taken by the client

The therapist inquires, at this stage, the ways (solutions) taken by the client to achieve the desired result for him. The therapist tries to identify the customer’s behavior that preserves the difficulty. This behavior is usually the solution that was  taken without success. Such a solution becomes, from the perspective of brief-therapy,  solution-oriented approach, the problem to be solved. It is important to point that solutions usually taken by  customers show the customer’s position, his perception of the problem and the context  in which it exists.