1. Taking “one down position”: It is important to remember that the customer comes to the therapist to reveal his difficulties and he refers to him as the one in a position to help him to solve his problems. The customer comes with the feeling that means “a one down” position in relation to the therapist. If the therapist will keep this position he will increase the gap between them which can cause significant difficulty in the treatment process.
Adopting a tactic of “one down position” the therapist refers to the client, by his behavior and his speaking, in a modest way whose weaknesses is seen, or at least exposed indirectly. During their meetings the therapist can ask the client to report the details of his difficulties slowly because he has to “digest them!” slowly. In complex situations he can say that he has to consult the specific issue with a colleague. Such an approach can reduce stress, increase relaxation, and cause the client to speak to the therapist, about his difficulties, in  an open way.